California Notice at Collection and Privacy Notice

Category of Personal Information Purpose for Collecting the Personal Information
Identifiers and Categories in Cal. Civ. Code 1798.80(e), such as name, unique personal identifier, online identifier, IP address, email address, account name, phone number or signature • To operate and provide the Services to you or fulfill any other purpose for which you provided the information
• To process and facilitate payment
• To deliver the information, products or services you have requested
• To market to you
• To help us to improve our Services and to deliver a better and more personalized experience
• To evaluate your eligibility for certain products and Services
• To improve the design and content of our products and Services and develop new products and services
• To conduct research and analytics
• To enable us to customize your user experience and analyze site usage
• To offer you enhanced products, programs or services
• To deliver targeted and other advertising to you
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and Stella & Chewy’s or to comply with applicable law
• To communicate with you
• In any other way we may describe when you provide the information, or otherwise at your direction or with your consent
• As permitted by law or as we may notify you
Commercial information, such as records of products or services purchased, obtained or considered, or other purchasing or consuming histories of tendencies • To operate and provide the Services to you or fulfill any other purpose for which you provided the information
• To process and facilitate payment
• To deliver the information, products or services you have requested
• To market to you
• To help us to improve our Services and to deliver a better and more personalized experience
• To evaluate your eligibility for certain products and Services
• To improve the design and content of our products and Services and develop new products and services
• To conduct research and analytics
• To enable us to customize your user experience and analyze site usage
• To offer you enhanced products, programs or services
• To deliver targeted and other advertising to you
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and Stella & Chewy’s or to comply with applicable law
• To communicate with you
• In any other way we may describe when you provide the information, or otherwise at your direction or with your consent
• As permitted by law or as we may notify you
Internet or other electronic network activity information, such as browsing history, search history or information regarding interaction with a website, app or advertisement • To operate and provide the Services to you or fulfill any other purpose for which you provided the information
• To process and facilitate payment
• To deliver the information, products or services you have requested
• To market to you
• To help us to improve our Services and to deliver a better and more personalized experience
• To evaluate your eligibility for certain products and Services
• To improve the design and content of our products and Services and develop new products and services
• To conduct research and analytics
• To enable us to customize your user experience and analyze site usage
• To offer you enhanced products, programs or services
• To deliver targeted and other advertising to you
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and Stella & Chewy’s or to comply with applicable law
• To communicate with you
• In any other way we may describe when you provide the information, or otherwise at your direction or with your consent
• As permitted by law or as we may notify you
Geolocation data, such as the state or country associated with your IP address • To operate and provide the Services to you or fulfill any other purpose for which you provided the information
• To process and facilitate payment
• To deliver the information, products or services you have requested
• To market to you
• To help us to improve our Services and to deliver a better and more personalized experience
• To evaluate your eligibility for certain products and Services
• To improve the design and content of our products and Services and develop new products and services
• To conduct research and analytics
• To enable us to customize your user experience and analyze site usage
• To offer you enhanced products, programs or services
• To deliver targeted and other advertising to you
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and Stella & Chewy’s or to comply with applicable law
• To communicate with you
• In any other way we may describe when you provide the information, or otherwise at your direction or with your consent
• As permitted by law or as we may notify you
Audio, electronic, visual, thermal, olfactory or similar information, such as a photo or video of you • To operate and provide the Services to you or fulfill any other purpose for which you provided the information
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and Stella & Chewy’s or to comply with applicable law
• In any other way we may describe when you provide the information, or otherwise at your direction or with your consent
• As permitted by law or as we may notify you
Professional or employment information, such as your job title or employer • To operate and provide the Services to you or fulfill any other purpose for which you provided the information
• To deliver the information, products or services you have requested
• To market to you
• To help us to improve our Services and to deliver a better and more personalized experience
• To evaluate your eligibility for certain products and Services
• To improve the design and content of our products and Services and develop new products and services
• To conduct research and analytics
• To enable us to customize your user experience and analyze site usage
• To offer you enhanced products, programs or services
• To deliver targeted and other advertising to you
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and Stella & Chewy’s or to comply with applicable law
• To communicate with you
• In any other way we may describe when you provide the information, or otherwise at your direction or with your consent
• As permitted by law or as we may notify you

We do not collect sensitive personal information from you pursuant to this California Privacy Notice.

Sales of Personal Information

We do not sell your personal information for purposes of the CCPA.

“Sharing” of Personal Information for Cross-Context Behavioral Advertising

We may share the following categories personal information with third-party cookie, ad-tech providers and others throughout the online advertising ecosystem for purposes of cross-context behavioral advertising: (i) Identifiers and Categories of personal information described in Cal. Civ. Code Section 1798.80(e); (ii) Commercial Information; (iii) Internet or other electronic network activity information; (iv) Geolocation data; or (v) Inferences drawn from personal information such as preferences, characteristics and behaviors.

Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and processed, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements. To determine the appropriate retention period for your personal information, we will consider the amount, nature and sensitivity of the personal information, the potential risk from unauthorized use or disclosure, the purposes for which we process personal information and whether we can achieve those purposes through other means, and applicable legal requirements.

Our Prior Collection, Use and Disclosure of Personal Information

The CCPA requires us to give you specific information about the categories of personal information we collect about you, the sources from which we have obtained that information, the purposes for which we collect it and the categories of entities to whom we disclose it. The table below sets out our relevant practices over the last twelve months. Our collection, use and disclosure of personal information depends on your relationship with us and your interaction with the Services.

Category of Personal Information Categories of Sources From Which Collected Business or Commercial Purpose for Collecting Personal Information Categories of Third Parties and Other Entities To Whom We May Disclose Personal Information
Identifiers and Categories in Cal. Civ. Code 1798.80(e), such as name, unique personal identifier, online identifier, IP address, email address, account name, phone number or signature • Directly from you, such as when you visit our Website or via written forms
• From your devices
• Our affiliates
• Our business partners, service providers and vendors
• Via social media platforms and other third-party services
• Via email or other correspondence with you
• Via cookies and other tracking technologies
• To operate and provide the Services to you or fulfill any other purpose for which you provided the information
• To process and facilitate payment
• To deliver the information, products or services you have requested
• To market to you
• To help us to improve our Services and to deliver a better and more personalized experience
• To evaluate your eligibility for certain products and Services
• To improve the design and content of our products and Services and develop new products and services
• To conduct research and analytics
• To enable us to customize your user experience and analyze site usage
• To offer you enhanced products, programs or services
• To deliver targeted and other advertising to you
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and Stella & Chewy’s or to comply with applicable law
• To communicate with you
• In any other way we may describe when you provide the information, or otherwise at your direction or with your consent
• As permitted by law or as we may notify you
• Our affiliates
• Our business partners, service providers and vendors
• Entities that provide marketing services
• Legal authorities as required by law or to protect our rights
• Advertising networks and analytics providers
• Social Media and other platforms
• Affiliated and nonaffiliated third party as may be permitted by law (such as in connection with the Sale or restructuring of all or part of our business)
Commercial information, such as records of products or services purchased, obtained or considered, or other purchasing or consuming histories of tendencies • Directly from you, such as when you visit our Website or via written forms
• From your devices
• Our affiliates
• Our business partners, service providers and vendors
• Via social media platforms and other third-party services
• Via email or other correspondence with you
• Via cookies and other tracking technologies
• To operate and provide the Services to you or fulfill any other purpose for which you provided the information
• To deliver the information, products or services you have requested
• To market to you
• To help us to improve our Services and to deliver a better and more personalized experience
• To improve the design and content of our products and Services and develop new products and services
• To conduct research and analytics
• To enable us to customize your user experience and analyze site usage
• To deliver targeted and other advertising to you
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and Stella & Chewy’s or to comply with applicable law
• To communicate with you
• In any other way we may describe when you provide the information, or otherwise at your direction or with your consent
• As permitted by law or as we may notify you
• Our affiliates
• Our business partners, service providers and vendors
• Entities that provide marketing services
• Legal authorities as required by law or to protect our rights
• Advertising networks and analytics providers
• Social Media and other platforms
• Affiliated and nonaffiliated third party as may be permitted by law (such as in connection with the Sale or restructuring of all or part of our business)
Internet or other electronic network activity information, such as browsing history, search history or information regarding interaction with a website, app or advertisement • Directly from you, such as when you visit our Website or via written forms
• From your devices
• Our affiliates
• Our business partners, service providers and vendors
• Via social media platforms and other third-party services
• Via email or other correspondence with you
• Via cookies and other tracking technologies
• To operate and provide the Services to you or fulfill any other purpose for which you provided the information
• To deliver the information, products or services you have requested
• To market to you
• To help us to improve our Services and to deliver a better and more personalized experience
• To improve the design and content of our products and Services and develop new products and services
• To conduct research and analytics
• To enable us to customize your user experience and analyze site usage
• To deliver targeted and other advertising to you
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and Stella & Chewy’s or to comply with applicable law
• To communicate with you
• In any other way we may describe when you provide the information, or otherwise at your direction or with your consent
• As permitted by law or as we may notify you
• Our affiliates
• Our business partners, service providers and vendors
• Entities that provide marketing services
• Legal authorities as required by law or to protect our rights
• Advertising networks and analytics providers
• Social Media and other platforms
• Affiliated and nonaffiliated third party as may be permitted by law (such as in connection with the Sale or restructuring of all or part of our business)
Geolocation data, such as the state or country associated with your IP address • Directly from you, such as when you visit our Website or via written forms
• From your devices
• Our affiliates
• Our business partners, service providers and vendors
• Via social media platforms and other third-party services
• Via email or other correspondence with you
• Via cookies and other tracking technologies
• To operate and provide the Services to you or fulfill any other purpose for which you provided the information
• To deliver the information, products or services you have requested
• To market to you
• To help us to improve our Services and to deliver a better and more personalized experience
• To improve the design and content of our products and Services and develop new products and services
• To conduct research and analytics
• To enable us to customize your user experience and analyze site usage
• To deliver targeted and other advertising to you
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and Stella & Chewy’s or to comply with applicable law
• To communicate with you
• In any other way we may describe when you provide the information, or otherwise at your direction or with your consent
• As permitted by law or as we may notify you
• Our affiliates
• Our business partners, service providers and vendors
• Entities that provide marketing services
• Legal authorities as required by law or to protect our rights
• Advertising networks and analytics providers
• Social Media and other platforms
• Affiliated and nonaffiliated third party as may be permitted by law (such as in connection with the Sale or restructuring of all or part of our business)
Audio, electronic, visual, thermal, olfactory or similar information, such as a photo or video of you • Via videoconferences
• Via social media platforms and other third-party services
• When we take or receive a photograph of you
• To operate and provide the Services to you or fulfill any other purpose for which you provided the information
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and Stella & Chewy’s or to comply with applicable law
• In any other way we may describe when you provide the information, or otherwise at your direction or with your consent
• As permitted by law or as we may notify you
• Our affiliates
• Our business partners, service providers and vendors

• Legal authorities as required by law or to protect our rights
• Social Media Platforms
• Affiliated and nonaffiliated third party as may be permitted by law (such as in connection with the Sale or restructuring of all or part of our business)
Professional or employment information, such as your job title or employer • Directly from you, such as when you visit our Website or via written forms
• Our affiliates
• Our business partners, service providers and vendors
• Via social media platforms and other third-party services
• Via email or other correspondence with you
• To operate and provide the Services to you or fulfill any other purpose for which you provided the information
• To deliver the information, products or services you have requested
• To market to you
• To help us to improve our Services and to deliver a better and more personalized experience
• To evaluate your eligibility for certain products and Services
• To improve the design and content of our products and Services and develop new products and services
• To conduct research and analytics
• To enable us to customize your user experience and analyze site usage
• To offer you enhanced products, programs or services
• To deliver targeted and other advertising to you
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and Stella & Chewy’s or to comply with applicable law
• To communicate with you
• In any other way we may describe when you provide the information, or otherwise at your direction or with your consent
• As permitted by law or as we may notify you
• Our affiliates
• Our business partners, service providers and vendors
• Entities that provide marketing services
• Legal authorities as required by law or to protect our rights
• Advertising networks and analytics providers
• Social Media and other platforms
• Affiliated and nonaffiliated third party as may be permitted by law (such as in connection with the Sale or restructuring of all or part of our business)
Inferences drawn from the information listed above to create a profile about a California resident reflecting their preferences, characteristics and other attributes • Directly from you, such as when you visit our Website or via written forms
• From your devices
• Our affiliates
• Our business partners, service providers and vendors
• Via social media platforms and other third-party services
• Via email or other correspondence with you
• Via cookies and other tracking technologies
• To operate and provide the Services to you or fulfill any other purpose for which you provided the information
• To process and facilitate payment
• To deliver the information, products or services you have requested
• To market to you
• To help us to improve our Services and to deliver a better and more personalized experience
• To evaluate your eligibility for certain products and Services
• To improve the design and content of our products and Services and develop new products and services
• To conduct research and analytics
• To enable us to customize your user experience and analyze site usage
• To offer you enhanced products, programs or services
• To deliver targeted and other advertising to you
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and Stella & Chewy’s or to comply with applicable law
• To communicate with you
• In any other way we may describe when you provide the information, or otherwise at your direction or with your consent
• As permitted by law or as we may notify you
• Our affiliates
• Our business partners, service providers and vendors
• Entities that provide marketing services
• Legal authorities as required by law or to protect our rights
• Advertising networks and analytics providers
• Social Media and other platforms
• Affiliated and nonaffiliated third party as may be permitted by law (such as in connection with the Sale or restructuring of all or part of our business)

 

We do not collect sensitive personal information from you pursuant to this California Privacy Notice.

How We Disclose Personal Information

In the past twelve months, we have disclosed the following categories of personal information for business purposes:

  • Identifiers and Categories of Personal Information described in Cal. Civ. Code Section 1798.80(e)
  • Commercial Information
  • Internet or other electronic network activity information
  • Geolocation data
  • Audio, electronic, visual, thermal, olfactory or similar information
  • Professional or employment information
  • Inferences drawn from other personal information

Sales of Personal Information

We do not currently sell your personal information for purposes of the CCPA.

Sharing Personal Information for Cross-Context Behavioral Advertising

Depending on the relationship we have with you, in the last 12 months we may have “shared” the following categories of personal information with third-party cookie, ad-tech providers and others throughout the online advertising ecosystem for purposes of cross-context behavioral advertising:

  • Identifiers and Categories of personal information described in Cal. Civ. Code Section 1798.80(e)
  • Commercial Information
  • Internet or other electronic network activity information
  • Geolocation data
  • Inferences drawn from personal information such as preferences, characteristics and behaviors

Minors Under the Age of 16

We do not have actual knowledge that we sell or share the personal information of minors under the age of 16.

Your Rights as a California Resident

As a California resident, you may have certain rights in relation to your personal information.

Right to Know

You may have the right to know how we have collected, used and disclosed your personal information. Specifically, you may have the right to know:

  • The categories of personal information we have collected about you.
  • The categories of sources from which we have collected your personal information.
  • The business or commercial purpose for which we collect, sell or share your personal information.
  • The categories of third parties to whom we have disclosed your personal information.
  • The categories of personal information that we have sold or shared about you and the categories of third parties to whom it was sold or shared.
  • The categories of personal information we have disclosed about you for a business purpose and the categories of persons to whom we have disclosed it.

In addition, you may have the right to know the specific pieces of personal information we have collected about you. Subject to certain limitations, you may request that we provide this information dating back to January 1, 2022.

Right to Make a Deletion Request

You may have the right to request that we delete your personal information that we have collected or received. Subject to certain exceptions, we must delete your personal information and direct our service providers and contractors to delete your personal information.

Right to Correct Inaccurate Personal Information

You may have the right to request that we correct inaccurate personal information about you, taking into account the nature of the personal information and the purposes of the processing of the personal information.

Right to Opt-Out of Sales of Personal Information

If we were to sell your personal information for purposes of the CCPA, you may have the right to opt-out of the sale of your personal information.

Right to Opt-Out of Sharing of Personal Information

You may have the right to opt-out of us sharing your personal information for cross-context behavioral advertising purposes.

Right to Limit Use and Disclosure of Sensitive Personal Information

If we were to collect sensitive personal information about you pursuant to this California Privacy Notice, subject to certain exceptions, you may have the right to limit our use and disclosure of your sensitive personal information. We do not collect sensitive personal information from you pursuant to this California Privacy Notice.

Right to Non-Discrimination

You have the right not to be discriminated against by us for choosing to exercise your rights under the CCPA.

Other Rights: Notice to California Consumers

You have other rights under California’s “Shine the Light” law. California Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the businesses’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. Alternately, such businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties’ direct marketing purposes if the customer has exercised an option to opt-out of such information-sharing. We have such a policy in place. As discussed above, if you wish to opt-out of our sharing of your information with third parties for the third parties’ direct marketing purposes, please contact us at privacy@stellaandchewys.com.

Notice of Financial Incentives

From time to time, Stella & Chewy’s may offer rebates, coupons or other financial incentives in exchange for your voluntary participation in certain programs. These programs will frequently require that you provide certain personal information, including your name, address and/or email address. This information is used and shared consistent with the disclosures in this Privacy Policy. The terms of the financial incentive will generally be presented to you at the time you sign up. The value of your data is the value of the offer presented to you. You can unsubscribe at any time. If you would like to stop participating in a program, please contact us at privacy@stellaandchewys.com.

How to Exercise Your California Privacy Rights

If you wish to exercise your applicable rights, please submit a request to us here, call us at 1-888-477-8977, ex. 100, or contact us at privacy@stellaandchewys.com.

You can opt-out of processing for purposes of cross-context behavioral advertising, by clicking here:

Information for Authorized Agents

You may be permitted to authorize a person (“Authorized Agent”) to exercise your California privacy rights on your behalf. To submit a request to Stella & Chewy’s on behalf of another person as an Authorized Agent, please submit a request to us here, call us at 1-888-477-8977, ex. 100, or contact us at privacy@stellaandchewys.com.

Verifying Your Requests

We only respond to your requests when we can verify that you are a California resident exercising your rights regarding your personal information.

We may need to ask you for personal information to verify your request so we can match it to the personal information we already have about you. We may also need to obtain additional information about you that we do not already have. If you provide us with new personal information that we do not already have about you, we will use it solely for the purpose of verifying your request. We will let you know via email if we need more information from you to verify your request. Please reply to our requests promptly.

We will communicate with you about your requests via email. We will use the email address you provided when submitting your request.

If we cannot verify your identity, we will let you know.

Responding To Your Requests

We aim to promptly verify and respond to your requests within 45 days of receipt but may require a total of up to 90 days to respond to your requests. If we require additional time beyond the initial 45 days after we receive your request, we will let you know within the first 45 days.

We do not ordinarily charge a fee for our response to your requests. However, we may do so to the extent your request(s) are excessive, repetitive, or manifestly unfounded. If we determine that charging a fee is warranted, we will let you know and will provide you with an estimate of the associated costs of responding to your request(s).

If we determine that we cannot or will not take the action that you requested, we will let you know. We will inform you of our reasons for not taking action and any rights you may have to appeal the decision.

We will respond to your requests via email. We will contact you at the email address you provided when submitting your request(s). If you would like to receive responses to a request to know or access personal information via postal mail rather than email, please let us know when submitting your request(s).

Limitations

The CCPA does not apply in full to all personal information we collect from California residents. As set out in “Scope” above, the CCPA is not fully applicable to much of the personal information we collect from California residents. Therefore, even if you are a California resident and submit a verifiable request, we may not be required to comply with your request.

We are only required to respond to certain requests twice in any twelve-month period. We are not required to provide you access to specific pieces of personal information more than twice in any twelve-month period. Similarly, we are not required to comply with your “requests to know” more than twice in any twelve-month period.

Opt-Out Preference Signals

We rely on a third-party service provider to implement a tool in an effort to recognize and honor “do not track” and Global Privacy Control signals as requests to opt-out of “sharing” your personal information for cross-context behavioral advertising purposes (as such term is defined in the CCPA).

Changes to Our California Privacy Notice

From time to time, Stella & Chewy’s or its affiliates may update or revise this California Privacy Notice. If there are changes to the terms of this California Privacy Notice, an updated policy will be posted to the Website and relevant portions of the Services.

How to Contact Us

If you have any questions or concerns about this California Privacy Notice, please contact us at privacy@stellaandchewys.com.