Pet food safety has been in the news a lot lately. For us, it’s always top of mind. The food we make is the food we feed our own pets. We know the importance of the trust you place with us to give your fur baby the best.
Our food safety process starts before food even enters our facility, and goes all the way through getting to your home. We start by responsibly sourcing the world’s finest ingredients, such as grass-fed beef, cage-free chicken, wild-caught salmon and certified organic fruits and vegetables from farmers and ranchers we know and trust. We never source any ingredients from China.
We make and minimally process all of our raw food in our very own USA kitchen, allowing us to control every step. Stella & Chewy’s has a patented food safety procedure to ensure the safety of our products. The most powerful step in this procedure is our high pressure processing (HPP) step—this is a cold water pressure process that effectively eliminates harmful bacteria from the food. We use this process on all of our products, regardless of the protein. As food-borne bacteria can be present in any type of meat, we feel that incurring the extra cost of HPP for all of our products is the responsible thing to do. This way, pet parents can rest assured that they’re always bringing a safe food into their home. Additionally, HPP is the only reliable method for maintaining the wonderful raw nutrition of our products while still removing harmful pathogens.
Once our food is made and placed into bags, a select number of bags from every LOT is sent out to an independent third party lab for comprehensive testing for Salmonella, E.coli and Listeria. We hold all of our food from that LOT until the tests come back showing the food is completely safe. Our test and hold policy provides an additional safety step to ensure that all food leaving our facility is safe.
To offer the ultimate peace of mind and transparency, we place the lab tests for every LOT of our food on our website. Pet parents can use the LOT # on the back of any bag to look up the test results related to that specific batch of food. We are highly committed to creating the most nutritious, safe, and delicious product on the market.
Food safety is one of the most challenging aspects of making pet food. It is a challenge we never take lightly, because the responsibility placed in us to keep your pet safe will always be treated with the utmost importance. This whole enterprise started with a dog mom trying to do right by her two dogs, Stella and Chewy. It’s a heritage we’ve never forgotten. We have gone from safely feeding one family of two dogs, to safely feeding the dogs and cats of our 400+ employees and all the pet parents who choose to purchase our safe products.
Thank you for placing your trust in us.